Galgorm Resort and Spa, Co. Antrim, Northern Ireland - 5 bubbles

Sedate Spy hasn't stopped talking about the spa at Galgorm since she got back from Northern Ireland. She loved the countryside setting, the thermal experiences, the treatments, the showers, the outdoor hot tub and the view of the waterfall. Even the loungers get a tick in her book. A dreamy spa experience all round, at a fair price for the luxury on offer.

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"I booked this for me and a friend on the Thursday night before heading to Belfast for the weekend...we had a double room that overlooked the river...the river is stunning. We arrived at the spa for 9am and stayed until 8pm...we had booked about 4 hours worth of treatments and then added a spray tan on the end as well!! Rooms were georgeous...big comofy beds...we felt soooooo guilty for getting tan on the sheets. We also upgraded to the Paris suite (think that's what is was called...had 2 beds and 2 baths infront of a huge fish tan)...just stunning. Meant to book to go back sooner...must get that planned very soon!"

"JUST RETURNED FROM THE GALGORM AND SPA RESORT AND HAVE HAD A VERY DISAPPOINTING WEEKEND TO SAY THE LEAST. BOOKED THE BREAK FOR FOUR LADIES IN MAY 2009 AND ALTHOUGH WE COULDN'T FAULT THE BEAUTIFUL GROUNDS, LOCATION AND DECADENCE OF THE SPA IS HAS BECAME A VICTIM OF ITS OWN SUCESS. ARRIVED LATE DUE TO FLIGHT DELAYS THE 50 MINUTES TAXI RIDE IN THE SNOW WAS AN EXPERIENCE IN ITSELF. THE STANDARD ROOMS WERE VERY DISPPOINTING FREEZING COLD AND ABOVE THE VERY LIVELY GILLIES BAR. NO PORTER TO TAKE BAGS AND NO FOOD BEING SERVED THE RIVER ROOM BAR COST US £30 FOR FOUR DRINKS!! AFTER A BAD NIGHTS SLEEP (THE BAR CLOSES AT 1AM ) ASKED TO MOVE ROOMS AS THE SMELL OF PAINT HAD GIVEN ONE LADY A MIGRANE SHE SPENT THE AFTENOON IN BED IN A ROOM WITH NO MIRRORS ON WALL AND NO TEA MAKING FACILITES. ARRIVED FOR TREATMENTS AS SPECIFIED EARLY AMAZED AT THE LOVELY SPA AREA ONLY TO HAVE MY TREATMENT RUN OVER 20 MINUTES LATE WHEN I DID GET MY TREATMENT THE ROOM WAS FREEZING. THE THERAPIST WAS GREAT AT THE HOT STONE MASSAGE 85 MINS LONG BUT TWICE SOMEONE WALKED IN DURING IT I ALSO FELT THERE WASNT ENOUGH PRODUCT USED. THERE WERE NOT ENOUGH BEDS FOR RELAXING AFTER THE THERMAL EXPERIENCE TOTALLY FULL WITH PEOPLE AND THE POOL FREEZING ALONG WITH TOO WROKMEN WITH DIRTY BOOTS BY THE SIDE TRYING TO FIX SOMETHING WE FOUND THE COUPLE CUDDLING IN THE POOLS UNNERVING AND LEFT FOR OUR SPA LUNCH WHICH WAS IN GILLIES RETAURANT AND BAR FOOD LOVELY BUT DUE TO THE VOLUME OF PEOPLE IN THE SPA WE DIDN'T GO BACK IN. ENDED UP HAVING TO USE THE SPA SHOWER AND MIRRORS TO GET READY FOR DINNER ( NO MIRRORS IN ROOM EVEN AFTER I ASKED A 6PM STILL WASN'T THERE AT 11AM THE NEXT MORNING) WE HAD BOOKED THE GILLIES RETAURANT FOR DINNER AND WERE SHOWN TO A TERRIBLE TABLE OUTSIDE THE KITCHEN DOORS AFTER COMPLAINING AND ASKING TO MOVE THE RESTAURANT MANAGER PAUL COULDN'T HAVE BEEN NICER GOT US A BETTER TABLE AND REALLY MADE THE WEEKEND WITH HIS CHARM. AFTER LOOKING FORWARD TO GOING FOR OVER 8 MONTHS TO CELEBRATE TWO LADIES 40TH BIRTHDAYS WE WERE ALL VERY DISPPOINTED TO SAY THE LEAST IF WE HAD KNOWN THE STANDARD ROOMS WERE SO BASIC WE WOULD HAVE PAID EXTRA NO PROBLEM. THE SPA RECEPTIONIST WAS VERY APOLOGETIC AND GAVE US A FREE BOTTLE OF CHAMPERS TO EASE OUR DISCOMFERT WHICH IT DID. IF THE GALGORM SPA WANTS PEOPLE TO RETURN THEY HAVE TO LOOK AT THE AMOUNT OF PEOPLE THEY HAVE BOOKED IN AT LEAST 20 WENT IN DURING THE HOUR WE WAITED FOR OUR TREATMENTS FAR TOO MANY. AVOID AT THE WEEKEND AT ALL COST AND IF EATING AT GILLIES ASK FOR PAUL!!"